Terms of Use

1. Who provides the service

CollSEO is an organic growth platform operated by artificial intelligence agents, provided by Collabmo Digital Innovation Hub Ltda., registered in Brazil under CNPJ 35.594.665/0001-55, with offices at Rua Dr. Renato Paes de Barros, 618 — Itaim Bibi, São Paulo/SP, 04530-000, Brazil. By creating an account you agree to these Terms and to the Privacy Policy.

2. What the platform does

It analyzes your website and your business, discovers search demand, prioritizes opportunities, produces and reviews content, publishes to your CMS when you authorize it, measures results and adjusts the strategy. You choose the level of autonomy, from "suggest only" to "produce and publish on its own", always within the quality limits you define.

3. Account and access responsibility

• Registration data must be truthful and kept up to date.
• You are responsible for keeping your password secret and for everything that happens in your account.
• Each team member must have their own access, with the appropriate role.
• Notify us immediately if you suspect unauthorized use.

4. Acceptable use

You agree not to use the platform to:

• publish illegal, misleading or defamatory content, or content that infringes third-party rights;
• analyze or publish to websites you neither administer nor are authorized to administer;
• mass-produce content without review in order to manipulate search results;
• attempt to bypass technical limits, access other companies' data or overload the infrastructure.

Non-compliance may lead to immediate suspension of the account.

5. AI-generated content

• The content produced is yours. You own the rights to whatever is produced for your website.
• AI can be wrong. Despite fact-checking, quality scores and guardrails, human review before publishing is recommended and final responsibility for what goes live is yours.
• You are responsible for verifying technical, legal, medical, financial or otherwise regulated claims.

6. Search results

We do not guarantee rankings, traffic, revenue or timelines. Search engines and AI systems change their criteria independently and without notice. Any forecast shown is an estimate based on your own data, not a promise.

7. Third-party integrations

Google Search Console, Google Analytics, Google Business Profile, Bing Webmaster, YouTube, AI providers and your CMS have their own terms. You authorize access, may revoke it at any time, and are responsible for maintaining the necessary permissions and quotas. Downtime or rule changes in those services may affect features.

8. Plans, payment and cancellation

Commercial terms — price, billing cycle, usage limits and AI costs — are those of the proposal or plan you contracted. Cancellation may be requested at any time and takes effect at the end of the current cycle, with no pro-rata refund, unless the proposal states otherwise.

9. Availability and support

We work to keep the service running, with scheduled maintenance announced in advance whenever possible. There is no guarantee of uninterrupted availability unless a separate service level agreement has been signed.

10. Intellectual property

The platform, its code, brand and methodology are ours. You receive a non-exclusive, non-transferable license to use them for the term of the contract. Your data, your website and the content produced remain yours.

11. Limitation of liability

Except in cases of willful misconduct or gross negligence, our total liability is limited to the amount you paid in the 12 months preceding the event. We are not liable for lost profits, loss of search rankings, decisions made on the basis of estimates, or failures of third-party services.

12. Termination

You may close your account at any time. We may terminate it in case of breach of these Terms, misuse or non-payment, with prior notice where reasonable. After termination, your data follows the retention periods described in the Privacy Policy.

13. Changes to these Terms

We may adjust these Terms. Material changes are announced by email or inside the platform before they take effect. Continuing to use the service means you accept the new version.

14. Governing law and venue

Brazilian law applies. The courts of São Paulo/SP, Brazil, are elected to settle anything not resolved amicably.

15. Contact

Collabmo Digital Innovation Hub Ltda. — contato@collabmo.com.br
Rua Dr. Renato Paes de Barros, 618 — Itaim Bibi, São Paulo/SP, 04530-000, Brazil